Privacy Policy

Grand Homes Venture Sdn. Bhd. ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

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1. Information We Collect
1.1 Personal Data
We may collect the following personal data:

• Name

• Address

• Email address

• Telephone number

• Payment details (e.g., credit card information)

1.2 Non-Personal Data
We may collect non-personal data, such as:

• Browser type and version

• Time zone setting

• Browser plug-in types and versions

• Operating system and platform

• Information about your visit, including the full URL clickstream to, through, and from our site

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2. How We Use Your Information
We use the information we collect in the following ways:

• To provide, operate, and maintain our services

• To improve, personalize, and expand our services

• To understand and analyze how you use our services

• To develop new products, services, features, and functionality

• To process your transactions and manage your orders

• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes

• To send you emails

• To detect and prevent fraud

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3. How We Share Your Information
We do not sell, trade, or transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, as long as they agree to keep this information confidential. We may also release information when it is necessary to comply with the law, enforce our site policies, or protect our rights or the safety of others.

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4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

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5. Retention of Data
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, subject to our legal obligations. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our policies.

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6. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. To exercise any of these rights, please contact us at our provided contact information.

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7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are small files with data, including a unique identifier, sent to your browser. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. If you do not accept cookies, some portions of our website may not function properly.

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8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any updates. Changes are effective once posted.

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9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: airconddoctor.inquiry@gmail.com

By using our services, you consent to our Privacy Policy.